Credit Control Manager job description & role information

For employers looking to fill a Credit Control Manager vacancy, the following sample position description can help you to attract the best candidates for the role. By tailoring this position description according to your company's specific job requirements, you have an excellent interview tool for comparison purposes.

For job seekers looking for a Credit Control Manager role, this job description details what the role may involve and what skills and experience are required to give you the best chance of securing the position.

Role outline:

A Credit Control Manager, sometimes known as a Credit Manager is responsible for managing a team that recovers unpaid monies owed to the organisation. The debts may be from either businesses (commercial collection) or individuals (consumer collection). The credit function plays a vital role in the finance department to ensure that invoices are paid on time to assist the organisation. This role often shares a number of responsibilities with the Accounts Receivable Manager.

Typical job duties and responsibilities:

Reporting to the Financial Controller/Finance Manager (depending on the size of your organisation) the Credit Control Manager role will perform a wide range of duties and responsibilities. These may include, but are not limited to:

  • Managing a team of Credit Control Officers 

  • Formulation of the company's credit policy to mitigate unnecessary risk

  • Reviewing credit applications and credit references to set credit limits and ensure creditworthiness

  • Preparing journal entries, and credit notes and assisting with month end

  • Review and report on Aged Debtors

  • Regularly meet and negotiate terms with third-party debt collection agencies

  • Manage write-offs, bad debt provisions and setting up of payment plans

  • Preparation of statement of claims for liquidators

  • Assisting the broader accounts team 

  • Regularly reviewing the process and procedures to reduce debtor days

Skills and attributes:

The more common skills and attributes that are needed for this role may include:

  • Previous experience in end-to-end credit control  and accounts receivable processes

  • Working knowledge of Credit law

  • Staff management experience

  • Strong written and verbal communication skills especially during complex customer negotiations

  • Ability to build relationships with multiple internal and external stakeholders

  • Ability to multi-task

  • Intermediate computer software skills, including Excel and other accounting packages 

Salary guide:

$80 - $110k + Super


  • Shared Services Manager

For hiring managers ready to recruit a Credit Control Manager, download our job description template.

For job seekers who need to write or update their resume, download our resume guide and template.

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