Collections Officer

Collections Officer - Aged Care 

Company Background

Our client is one of Australia’s leading not-for-profit Aged Care providers and have a long and rich history in providing Australians with unparalleled care. With over 80 facilities around Australia, this role sits in their St Leonards head office which is easily accessible by public transport. On offer is: 

• Job security
• Work from home flexibility
• Supportive team
• Competitive salary

The Role

Reporting to a Credit Team Leader Manager, this Collections Officer is a full-time and permanent role with a focus on the following duties:

• Collection of overdue debts by phone and email
• Managing payment plans
• Building relations with your internal and external stakeholders
• Debtor account reconciliations
• Debtor reporting
• Escalating issues to the legal team

Your Background

To be considered for this role, you will need to meet a majority of the following criteria:

• Minimum 3 years of debt collection experience from a previous AR/Credit Officer or Collections Officer background
• Strong communication skills
• Sympathetic and sincere approach to making collections calls and building relations with your customer base
• Aged care or healthcare industry experience will be highly regarded 
• Desire to work in a collection’s focused role on a longer term basis

If you are keen to apply for this Collections Officer role, please contact Justin Wong at Richard Lloyd on 02 8324 5646, quoting reference 8840 or click on 'apply now' below.

Please submit your CV in Word format and note that due to the high volume of responses we receive only suitable candidates will be contacted.