Credit Controller

Temporary Credit Controller position

Company Background

A well-established national supplier of heating and cooling solutions, this business has built a strong reputation for quality and reliability across both domestic and commercial markets. Over recent years, they’ve experienced steady growth, expanding their product range and service capabilities. With offices and warehouse facilities in all major capital cities, they provide comprehensive support to a broad network of retailers and dealers throughout Australia. The business offers a stable, team-oriented environment with long-standing staff and a commitment to operational excellence.

The Role

As the Credit Controller, you will join a five-person credit team and report into an experienced and friendly credit manager. Your duties will include but not be limited to:

• Allocating incoming payments across the business entities.

• Process customer payments using Stripe and maintain accurate payment records.

• Set up new customer accounts and ensure all account information is accurately maintained.

• Manage a high volume of customer accounts while maintaining attention to detail.

• Contact customers by phone and email to follow up on outstanding accounts and resolve payment queries.

• Liaise closely with offshore teams to coordinate collections activities and resolve account issues.

• Raise customer claims and provide invoices and supporting documentation where required.

• Investigate outstanding balances and disputed invoices, following established workflows and escalation procedures.

• Work through aged debt in line with internal credit control processes and collection flowcharts to achieve timely payment.

• Maintain accurate records of customer interactions, payment arrangements, and collection outcomes within the system.

Your Background

To be considered for this role you will possess most of the below traits.

• Immediately available to start or 1 week notice

• Strong Excel ability, VLOOKUP’s & Pivot tables minimum

• 5 years’ experience with Accounts Receivable

If this sounds like a role you would be interested in we would love to hear from you!

If you are keen to find out more about this Credit Controller position, please contact Ryan Lawler at Richard Lloyd on 02 8324 5645, quoting reference 10209 or click on 'apply now' below.

Please submit your CV in Word format and note that due to the high volume of responses we receive only suitable candidates will be contacted.