Accounts & Admin Support Officer

Accounts & Administration Support

Company Background

Our client is a wholesaler & retailer in the beauty space. They pride themselves on providing an unbeatable package compared to their competitors by offering workshops and educational seminars on their products. They are growing rapidly, making this an exciting time to join the business. Due to the nature of the role, no WFH is on offer. 

The Role

Your role as the Accounts & Admin Support Officer will include but will not be limited to the following duties:

Accounts Administration

• Emailing statements to customers monthly
• Reviewing debtor reports to identify any areas that require escalation
• Processing invoices from suppliers and sending them for approval
• Chasing up team members to ensure expenses are submitted

Customer Service

• Answering enquiry calls from customers/clients (by phone or email)
• Keeping tabs on customer feedback/surveys & reviews
• Maintaining the database with customer information

Orders/Freight

• Review online orders due to be processed
• Contacting customers if needed to advise them of any delays with stock deliveries
• This is a newly created role due to growth, so the position will evolve!

Your Background

To be a successful applicant for this role, you will possess the following attributes;

• Prior experience in an all-rounder position (e.g. Accounts & Administration, Office All-rounder)
• Accounts Payable and/or Receivable experience
• Good communication skills as you will be dealing with internal and external stakeholders
• Happy to travel to the office 5 days per week
• Tech savvy - confident user of Excel

If you are keen to apply for this Accounts & Administration role, please contact Kiana Solakovski at Richard Lloyd on 02 8324 2015, quoting reference 9212 or click on 'apply now' below.

Please submit your CV in Word format and note that due to the high volume of responses we receive, only suitable candidates will be contacted.